A deposit must be paid to finally confirm the reservation. The amount of deposit required is 30% of the total rental amount. This deposit is due within 14 days after your booking is confirmed to guarantee your reservation.
Upon confirmation of the reservation, we will issue an invoice setting out the total rental amount, deposit credited, and total balance due. Final and total payment on this invoice must reach us no later than 45 days prior to the commencement of the rental period. For holiday periods (Christmas, New Year, Easter, etc.), final payment is required 90 days prior to the commencement of the rental period. Your invoice will specify the requirements.
If a reservation is made less than 45 days before the rental period (or 90 days for holiday periods), full payment will be required at the time of booking to confirm and guarantee the reservation.
Reservations can be made up to 14 days prior to the commencement of the rental period, subject to availability.
For standard bookings
You can cancel up to 60 days before check-in for a full refund. If you cancel less than 60 days before check-in, you will only receive a refund if we are able to rebook the property.
For holiday bookings
Cancellations must be made 120 days before check-in for a full refund. If you cancel less than 120 days before check-in, you will only receive a refund if we are able to rebook the property.
A 2.5% processing fee applies to all cancellations.
No shows, late arrivals, and early departures are non-refundable.
All cancellations or changes to your reservation (such as date changes or number of guests) must be requested in writing.
For peace of mind, we highly recommend purchasing travel/cancellation insurance to protect your booking against unforeseen circumstances.
Except where specifically noted in the detailed property description and/or in our final letter/email of confirmation, rental prices include: utilities, villa staff including cook, housekeeper, gardener, and evening security guard.
Specifically excluded from the rental price are:
If a major problem occurs which cannot be satisfactorily addressed by the villa staff, guests should immediately contact our property manager Mr. Glenroy Forknor at 876 503 6711. In no event will a claim for a refund be considered if lodged after the end of the rental period.
Check-in time is 2:00 p.m. Checkout time is 11:00 a.m. on the day of departure. Early check-ins or late check-outs may be arranged upon request, subject to availability. Generally, rentals are from Saturday-to-Saturday, although the minimum rental period is three nights.
The number of persons occupying the villa must not exceed the number stated in the confirmation letter, nor can it ever exceed the stated capacity of the property (8).
We wish to maintain a family atmosphere for the quiet enjoyment of guests. We rent to family groups and responsible adults only. Absolutely NO house parties or functions such as Weddings are allowed without advance WRITTEN permission from the owners. Guests are requested to maintain reasonable noise levels so as not to disturb other residents of the estate.
Guests should use reasonable caution appropriate for living in a foreign country and for staying in a villa that is located on the ocean and with a swimming pool. We strongly recommend purchasing travel insurance to cover any unforeseen incidents, including cancellations, personal injury, or property loss. The owner assumes no liability for property loss or damages nor liability for injury, accidents, delay, or irregularity.
Pets are not allowed unless prior written permission is granted. If permission is granted, an additional cleaning fee of $250 will apply.
Smoking is not permitted inside the villa. Smoking is allowed only in designated outdoor areas. A penalty fee of $500 will be charged for violations.
Guests who check out before their scheduled departure will not be eligible for any refunds.
These conditions constitute the entire agreement between the owners and the guests, and they shall not be modified except in writing.